From an open invitation to support introverted practices and/or support extroverts to navigate in a world where introversion is the new normal, a set of questions were asked concerning a key topic of discussion in the post-COVID reality: Remote Work Environments.
https://youtu.be/zdxkWKJYzS0?si=maNt5_jTVXOqrB4t
For the solution development, first, it was crucial to understand remote workers' unique challenges, regardless of their personality traits. This involved an explorative approach to identify common ground among introverts, extroverts, and ambiverts, ensuring inclusivity in the workforce. The objective of this research was to create a solution that would address shared challenges while accommodating diverse needs.
To achieve this, first, a survey targeting remote workers aged 24-40 was designed to gather a more open perspective on the matter. Later, open interviews within this demographic were conducted to gather specific insights around the topic, finding the advantages and difficulties they encountered in a remote work setting.
Analysis and Definition.
We analyzed the information from the interviews through an Affinity Map session.
To better overview the ideas, introverts, extroverts, and ambiverts were categorizedwith different colors. In this way, we would be able to see if there was an apparent inclination towards a positive/negative outcome of remote work and how the other party was able to solve it.
Some of the Positive Insights gathered involved Work-life balance and flexibility. Some of the Negative Insights that gave us the potential background to work on the solutions were mainly that both virtual/ home environments can be distracting, remote work demands more mental energy, and finally, the fact that for the big mayority, it can lead to a lack of motivation and lack of career growth.
From the key issues revealed through the Affinity Map session, an ideation session based on KJ Brainstorming was performed. The focus was to find design opportunities for each problem that both introverts and extroverts presented, as one of the most interesting insights gathered from the investigation was that both introverts, extroverts and ambiverts share similarities when it comes to problems that a remote work environment has presented for them.